A CARE facility which treats people with “kindness, respect and compassion” has received a top rating from watchdogs after a major overhaul.
Blamsters Farm, in Halstead, has been rated good by the Care Quality Commission.
The residential care home provides personal care to people with learning disabilities and autistic people.
It was previously rated as 'requiring improvement' after an inspection last year.
Since then, the home has become part of the Ivolve Group.
The report said the provider has “continued to invest in improving the premises, including installing new kitchens, new bathrooms and laundry facilities”.
It said: “These improvements ensured people received care and support in a safe, well equipped, well-furnished and well-maintained environment.
“Revised cleaning schedules and improved infection control practices provided a cleaner and safer environment for people.”
The report also said recruitment of the area manager and registered managers had resulted in “better leadership and support for people and staff”.
It continued: “The area manager and registered managers had worked hard to improve the culture in the service. Staff told us staff morale had greatly improved.
“Staff had greater leadership, training and support, and understood their role in promoting safe, consistent, and predictable care which met people's needs, including managing complex needs and feelings of anxiety or distress.”
The CQC also praised the care of residents.
It said: “People were treated by staff with kindness, respect and compassion.
“Staff demonstrated true insight into people's needs and understood the effectiveness of good communication to achieve positive outcomes.”
TLC Care and Support, which runs the home, was delighted with the positive feedback.
Managing director Lee Houghton said: “We are really pleased that Ivolve Care and Support has achieved a good rating from the Care Quality Commission for our Blamsters Farm service.
“This recognition affirms our unwavering commitment to providing the highest standards of care to the people we support.
“At Ivolve, our mission is to support people to flourish in a place they call home.
“This good rating from the CQC validates the dedication and passion of our dedicated colleagues.
“We’re grateful to the people we support at our Blamsters Farm service, their families, and our colleagues for helping us to achieve this rating.”
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