Blackthorns care home in Halstead rated good by CQC

Blackthorns care home, in Halstead, has stepped up from requires improvement to good in all key areas, following its most recent inspection from the Care Quality Commission.

Blackthorns is a residential care home providing personal care to up to 62 people, found in Dooley Road.

The service provides support to people with physical disabilities, sensory impairments and to people living with dementia.

Back in 2019 it was handed the requires improvement rating. 

When inspectors visited in February this year they found things had improved. 

At the time of the inspection there were 44 people using the service.

The CQC report praised the staff, the support for residents and culture.

Inspectors found “there was a pleasant and sociable dining experience for people, and a choice of appetizing food served in line with people’s needs and preferences.

They added “staff were available to support and encourage people with their meals.”

Observations from the glowing CQC report also noted that home is “promoting a positive culture that is person-centred, open, inclusive and empowering, which achieves good outcomes for people, with a relative noting that the ‘registered manager seems very good and very professional.”

“Home manager for Blackthorns Jo Robbin-Coker and her wider team have worked exceptionally hard to put strategies and processes in place to improve the service”, said Runwood Homes, who runs the home.

“The team were delighted to see the hard work from everyone in the home reflected in their new official rating.”

Jo said: “We have all worked so hard over the last few years at Blackthorns and we are thrilled to have achieved a positive good rating with CQC in all key areas.

“I believe that residents, relatives and staff involved in the daily operations has really contributed to our success’.

“I am thrilled to have led the team through change and now we are proud to share our success within the home, the community and our health care professionals.”